Reliability that
isn't a liability.
SLOs that drive real decisions, observability that answers questions before you ask them, and incident response that fires itself. We don't just monitor — we embed SRE culture into your team.
Full-stack reliability engineering.
SLO & Error Budget Design
User-journey SLIs and SLOs that actually drive engineering decisions, error budgets that enforce the tradeoff between reliability and velocity.
- User-journey SLI discovery workshops
- SLO target setting based on business impact
- Error budget policy and burn-rate alerting
- Reliability reviews and roadmap integration
Observability Stack
End-to-end observability that answers "why is it slow?" in minutes, not hours. Metrics, logs, traces, and profiles, all correlated.
- Prometheus, Grafana, Loki, Tempo, Mimir
- Datadog, New Relic, Honeycomb, Chronosphere
- OpenTelemetry instrumentation and pipelines
- Golden-signal dashboards per service
Incident Response & Runbooks
Every incident has a runbook before it happens. Automated diagnostics, clean escalation paths, and blameless postmortems that actually change things.
- PagerDuty, Opsgenie, and Incident.io setup
- Runbooks for the top 20 incident classes
- Blameless postmortem templates and training
- Incident commander rotation and tabletop exercises
Chaos Engineering
Break things on purpose, in production, with confidence. Find failure modes before your users do.
- GameDay design and facilitation
- Chaos tooling (Litmus, Chaos Mesh, Gremlin)
- Dependency failure injection
- Blast-radius controls and rollback plans
On-Call Program Design
Sustainable on-call rotations that don't burn out your best engineers. Fair, transparent, and measurable.
- Rotation structure and compensation frameworks
- Alert hygiene and noise reduction
- On-call quality metrics (pages per shift, sleep impact)
- Follow-the-sun coverage design
Capacity & Load Testing
Know how your system breaks before your biggest launch does. Load testing, capacity planning, and headroom modeling.
- k6, Locust, Gatling, JMeter load test design
- Capacity models per service and dependency
- Scale testing for peak events (Black Friday, sales)
- Continuous performance benchmarks in CI
Tired of 3 AM pages?
Book a free 30-minute reliability review. We'll look at your SLOs, your observability, and your on-call and tell you honestly where the risk is.
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